In-stock items will be shipped next or same day after receipt of Your order. You will be contacted promptly regarding out-of-stock conditions. The items will arrive on your door step within 1 - 7 business days after receipt of Your order. In order to guarantee freshness perishable orders are only shipped on MONDAYS and TUESDAYS. Keep in mind that perishables ordered Tuesdays after 2pm cannot ship until the following Mondays. PolishHypermarkets.com do not ship to P.O. Boxes, Puerto Rico, USVI and APO/FPO addresses. NOTE: 1, 2, or 3-day shipping refers to how many business days your order will travel once we ship your order. We may need between 1 and 4 days to process your order before we ship. /dd>
Privacy & Security
Our policy in brief:
Returns & Replacements
If you have a damaged item and you like to be reimbursed for it you MUST first contact UPS at 1-800-742-5877 and then contact us at (718)383-1330 within 72 hours of the delivery. Please have your tracking number ready before you contact UPS. PolishHypermarkets.com would credit your account for the amount of the broken item or would ship it at no additional cost for you. 2. If you have a missing item please contact us at (718) 383-1330 within 72 hours of the delivery. You would have the following options: refund for the amount of the missing item plus the corresponding shipping*, receiving the missing item with your next order with no shipping charge for the missing item or receiving the item at no additional cost for you. 3. If you wish to return an item, you may return the item for refund or replacement within 7 days. Shipping and Handling charges are non-refundable. All returns must be accompanied by the original receipt. You may want to insure your return to assure its safe arrival back to us. If you had paid for your order by credit card, a credit will be issued to your account after the item is delivered to us. 4. Out of Stock Items: We stock 98% of what we sell. From time to time, stock shortages may occur. If an item is out of stock, we will notify you by email or phone .We could delay your order, ship it without the out-of-stock item or replace it by another one approved by you. If an out-of-stock item was not sent to you it will be automatically credited back to your account with the corresponding shipping* for that item. 5. If you receive any spoiled product, you MUST call us at (718) 383-1330 within 48 hours of the delivery. If spoilage was confirmed, PolishHypermarkets.com will promptly exchange the item or issue a total refund. 6. Cancellation policy: If an order was shipped the sale is FINAL and can NOT be cancelled. An order can be cancelled or modified ONLY if it has not been shipped yet and by calling us at (718) 383-1330 *Corresponding Shipping for an item means the difference between the shipping rate of a package, containing several items, and the shipping rate of the same package without the item. The shipping rate is determined by the weight of the package and the zip code of the recipient
It is as easy as shopping at any other website. You have to choose the desired products, add them to the cart, check your cart, determine your shipping cost, enter the address of the payee and the recipient, pay and buy. Choosing the desired products? All products are categorized in main and sub-categories. When you point the cursor (mouse) at the main category, the sub-categories will automatically appear and you can easily make your choice. Add product to the cart? Before you add a product to the cart, you can find out more about it by clicking on its picture or on the link more information. To add the wanted product you should enter the quantity and click on ADD to CART. Adding a product to the cart does not mean buying. You can delete a product or change its quantity before paying Checking your cart? You can check the contents of your cart at any time by clicking on the cart sign or the check out button. At this stage you can change quantities, delete products or continue shopping by clicking on the certain button. Determining the cost of shipping If you would like to find out the cost of shipping for the already chosen products, before entering all your address information, you can click on calculate shipping and enter the five digit zip code of the recipient. Please consider also that every single order/shipment is charged $1.95 for Handling without any difference of its dollar amount or number of packages. .
Payment, Pricing & Promotions
We accept the following cards as payment for your orders: Visa MasterCard Discover Network American Express Visa or MasterCard check card Visa, MasterCard, or American Express gift cards We offer you consistently low prices on every item in our store. You might find promotional certificates or claim codes from PolishHypermarkets.com in newspapers and magazines, in shipments, or even on the street! We offer a wide variety of these certificates as a way of saying "Thank you!" for shopping with us. Promotional codes can be redeemed only at the time you place an order. Simply follow the instructions on the certificate or the promotion's "See details" page and enter the claim code on the Check Out page. If the total cost of the items you are purchasing exceeds the amount of the certificate, you will be prompted to provide your credit card information for the remaining balance. Please note that generally, promotional certificates may not be applied toward sales tax or shipping costs. Be sure to read the entire list of restrictions associated with any promotional certificate or offer you use. If your order does not seem to reflect the benefits associated with the promotional offer, take another moment to review the restrictions. Take special note on the items you're buying, as some promotional certificates are restricted to certain items. You can verify that a promotional certificate was successfully applied when you receive e-mail confirmation of your order. The details of every order you place are also always accessible via Your Account. .
By registering with us you have easy access to your order history and status. Just log into your account using your email address and password.
Updating Account Information
It'svery simple: Click "My Account", then log on using your email and password from Account Dashboard. You have the ability to view a snapshot of your recent account activity and update your account information.